State Farm® Insurance Agent Trey Poole
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steven Aaron
March 26, 2026
"A wonderful experience and a excellent service has been provided and I will always stay here and recommend them to everyone"
"Thank you, Steven! I'm happy to know you had a wonderful experience with our service. Your recommendation means a lot to us. If there's anything more we can do for you, just let us know!"
R.F.W LuhhStraap
March 26, 2026
"Shawanna is excellent she get things done quick and with efficiency. She make sure she helps you and explain things to you so you’ll understand."
"Thank you for your wonderful feedback! I'm glad to hear that Shawanna provided you with efficient and clear service. Our team is dedicated to making sure you have a great experience. If you need anything else, feel free to reach out!"
Lateshia Scott
March 26, 2026
"I have been a State Farm customer for over 3 years. The experience and staff at Trey Poole go above and beyond. Especially, Shawanna. I called on the weekend to get documents needed for a new vehicle and she helped me get the documents with no hassle. Thanks so much for all you do!"
"Hey, Lateshia! I truly appreciate you being with State Farm for over three years and for taking the time to recognize the experience you’ve had with my team. I’m so glad Shawanna was able to help you over the weekend and quickly get the documents you needed for your new car without any hassle, and I’m grateful you trust us with your life, homeowners, and auto insurance."
Rachel Gates
March 23, 2026
"Josh was amazing in helping me get a auto quote and completing my transaction!"
"Thank you, Rachel! I'm happy to hear that Josh provided excellent assistance with your quote and transaction. Our team is dedicated to delivering top-notch service, and it's great to know Josh made a positive impact. If you need anything else, feel free to reach out!"
WLG Gee
March 20, 2026
"Special thanks to Elisha for assisting me with my multiple policies and answering questions about life, homeowner's, and auto coverage."
"Thank you! I'm happy to hear that Elisha was able to assist you with your policies and provide the information you needed. Our team is dedicated to offering the best support possible. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Douglas Vickers
March 13, 2026
"Excellent service! Excellent response on an accident claim!"
"Douglas, thank you for your fantastic review! I'm happy to know you received excellent service and a prompt response on your accident claim. If there's anything else you need, feel free to reach out. Thanks for choosing us!"
Robert Jackson
March 13, 2026
"Josh at Trey Poole’s office"
"Thank you, Robert! I'm happy to hear that Josh provided you with excellent service at our office. We appreciate your feedback and are always here to help with your insurance needs. Let us know if there's anything else we can assist you with!"
Alexis Howard
March 1, 2026
"Shawanda was great, made the process very easy and seamless to get my insurance reinstated"
"Thank you, Alexis! I'm happy to hear that Shawanda made the process easy and seamless for you. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Kristy Bowman
February 28, 2026
"Shawanna is AMAZING she has helped me get the insurance i needed,very nice and understandable."
"Thank you, Kristy! I'm happy to know that we have been able to assist you with your insurance needs. It's great to hear that you're satisfied with the rates. If you ever need anything else, feel free to reach out!"
Billy Gardner
February 28, 2026
"Shawanna spoke as if she were in my shoes and led me to the policy that best fit my situation. 10/10 would refer her personally to anyone in need of an insurance policy. I feel protected with State Farm knowing she’s there for any and all insurance questions or needs!"
"Thank you, Billy! I'm happy to hear that Shawanna provided such personalized and helpful service. It's great to know you feel secure with your policy and have confidence in our support. If you ever have more questions or need assistance, we're just a call away!"
Tracey Black
February 28, 2026
"Trey Poole and his office are always so friendly. If there is something they can do to help you, like finding offers for things they think you might be interested in, you will be contacted. Shawanna thank you so much."
"Hey, Tracey! Thank you for sharing this and for recognizing the friendly atmosphere in our office and the effort to reach out with offers that may interest you. I appreciate you mentioning Shawanna as well, and I’ll be sure she sees your message. We’re grateful for your support and for taking the time to leave this review."
Drew Woods
February 28, 2026
"My rep Shawanna was great! Provided an excellent quote for my home, auto and life. Really enjoyed working with her!"
"Hey, Drew! Thank you for sharing your experience and for highlighting the quote Shawanna provided for your home, auto, and life coverage. I’m so glad you enjoyed working with her and that she was able to walk you through everything clearly. We appreciate you taking the time to leave this review and look forward to continuing to work with you."
jennifer brown
February 28, 2026
"I am so glad I switched to State Farm. Trey Poole and his staff are professional, courteous, and quick to respond to any issues you have. I would recommend Trey Poole with State Farm to everyone!"
"thank you!"
alandria moten
February 28, 2026
"Shawanna was such an amazing help to me"
"Hey, Alandria! Thank you for sharing this and for recognizing Shawanna. She truly cares about taking the time to help, and I’m so glad she was able to be such an amazing help to you."
Malcolm Cyrus
February 27, 2026
"Sidney worked wonders for me…great service and very fast with any problems that may occurred since i been with State Farm"
"Thank you, Malcolm! I'm happy to hear that Sydney provided you with such excellent and efficient service. It's great to know that your experience with us has been positive. If you ever need anything else, feel free to reach out!"
Kelly Kizer
February 26, 2026
"Thanks to Shawana I was able to get a 50 break!!!! Very nice and helpful. Thank you State farm!!!"
"Kelly, thank you for your wonderful feedback! I'm glad Shawanna could assist you and make a positive impact on your experience. We appreciate your trust in us. Let us know if there's anything else we can do for you!"
mireo english
February 26, 2026
"Shawanna James has been phenomenal and professional addition to my Sales process, she's knowledgeable, available, and courteous at all times to my customers. She has meet or beat all the competitors quotes this week and I look forward to a lasting partnership with her and Trey Poole Statefarm Insurance Agency. I highly recommend them to all customers."
"Thank you, Mireo, for your fantastic feedback! I'm delighted to hear that Shawanna has been such a valuable part of your sales process. Her dedication to providing competitive quotes and excellent service is something we truly value. We're excited about continuing this partnership and appreciate your recommendation. Let us know if there's anything else we can do for you!"
Dave Murley
February 13, 2026
"Shawanna was very courteous, helpful and responded promptly."
"Thank you, Dave! I'm happy to hear that Shawanna provided you with courteous and prompt assistance. Our team is dedicated to offering helpful service, and it's great to know we met your expectations. Let us know if there's anything else we can assist you with!"
Deundra Smith
February 12, 2026
"I just update my life insurance and Keri one of Trey Pooles reps did an excellent job on getting my insurance updated. She was very professional and answered all my questions. She also saw to it any concerns I had were taken care of! I highly recommend Using Trey Poole offices if you're looking for Insurance!"
"Thank you, Deundra, for your wonderful feedback! I'm happy to hear that Keri provided such professional service and addressed all your questions and concerns. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Cody Daughtry
February 6, 2026
"Sydney was great! 100% recommend."
"Thank you, Cody! I'm happy to hear that Sydney provided you with such a great experience. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
Tonia Brown Speigner
February 4, 2026
"Elisha M Collins was very professional and helpful. She made everything sooooo easy!!!! God sent!!!"
"Thank you, Tonia! I'm so happy to hear that Elisha provided you with such a professional and helpful experience. We strive to make things easy for our customers. If you need anything else, feel free to reach out!"
Ariel Turner
February 1, 2026
"I was referred to you all by my boss Chris Steskal. My call was answered by Sydney. Sydney was great from start to finish. I originally wanted to inquire about homeowners insurance, but also wanted to know about auto insurance as well. She made sure to breakdown everything for me, and explain so i understood everything. I had offers from competing insurance companies, but in the end, because of Sydney’s great customer service, and just her all around willingness to assist, I decided to go with you guys! Thank you again Sydney from State Farm."
"Hey, Ariel! Thanks so much for letting us know that Sydney was great to work with while helping you explore homeowners and auto insurance options. We’re grateful Chris sent you our way, and it means a lot that Sydney took the time to break everything down clearly as you compared offers. We truly appreciate you for choosing our office and sharing your feedback with us. Welcome to the Trey Poole State Farm family!"
Krystle Sanders
January 29, 2026
"Our family has been apart of State Farm for some time now. We have a bundle policy with auto and homeowners insurance. Shawanda has been a great help with choosing insurance policies that work best for our family. Excellent customer service and very professional! Ask for Shawanna"
"Thank you, Krystle! I'm happy to know that Shawanna has been a great help in selecting the right insurance policies for your family. We appreciate your kind words about our customer service and professionalism. If you need anything else, feel free to reach out!"
Cassie Drew
January 29, 2026
"Shawanna was extremely helpful in bundling our home and auto insurance. She made sure it was no hassle for me and a very smooth transition."
"Thank you, Cassie! I'm happy to hear that Shawanna was able to assist you with bundling your insurance so smoothly. We always aim to make the process as hassle-free as possible. If you need anything else, feel free to reach out!"
Daniel Mengel
January 29, 2026
"Needed Help, with the Drive Safe App. The Staff assisting me were Knowledgeable. I'd Recommend Trey and Staff."
"Hey, Daniel! I appreciate you reaching out for help with the app and giving our office the opportunity to assist. I’m glad my team and I could walk you through everything clearly, and thank you for the recommendation and your trust in us."